Straight from the Art of the Sale card.
Don’t ask any question you don’t know the answer to.
Trial lawyers live by this. Salespeople forget it daily.

Every question either builds your case or invites a no.
The fix is the say-yes question.
An opener that cannot be refused.
Larry’s favorite: do I have your permission to record my side of this?
Nobody says no.
Now the conversation is moving and momentum is yours.
Every yes makes the next yes cheaper.
Dumb questions get dumb answers.
Loaded questions get deals.

Details: The say-yes question: @LarryChiang
#SayYes #ArtOfTheSale #Web12